Privacy Policy

Last updated: January 1, 2025

At EDUMS, we are committed to protecting the privacy of our users, their students, and all data entrusted to our platform. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll students, process payments, or communicate with us. This includes: • Account information: name, email address, phone number, institution name • Student data: student names, enrollment records, attendance, grades, and performance metrics • Payment information: billing details processed securely via our payment providers • Usage data: how you interact with the platform, features used, session duration • Device and browser information for security and performance purposes

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve the EDUMS platform • Process transactions and send related information • Send administrative messages, updates, and security alerts • Respond to your comments and questions • Analyze usage patterns to enhance user experience • Comply with legal obligations and enforce our policies

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement: • TLS/SSL encryption for all data in transit • AES-256 encryption for sensitive data at rest • Regular security audits and penetration testing • Role-based access controls — staff see only what they need • Automated backups with point-in-time recovery • GDPR-compliant data processing agreements with all sub-processors

4. Student Data Protection

EDUMS takes the privacy of students (including minors) seriously: • Student data is never sold or shared with third parties for marketing • Parents/guardians have the right to access and request deletion of their child's data • We comply with COPPA, FERPA, and applicable local privacy laws • Anonymized, aggregated data may be used for platform improvement only • You retain ownership of all student data you enter into EDUMS

5. Data Sharing

We do not sell your personal information. We may share information with: • Service providers who assist in platform operations (e.g., cloud hosting, payment processing) • Law enforcement when required by valid legal process • Other parties with your explicit consent All third-party service providers are bound by data processing agreements.

6. Your Rights

You have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Export your data in a portable format • Withdraw consent for optional data processing • Lodge a complaint with your local data protection authority To exercise these rights, contact us at privacy@edums.uz

7. Cookies

We use cookies and similar technologies to: • Keep you logged in securely • Remember your preferences and settings • Analyze platform usage for improvements You can control cookie settings in your browser. Disabling cookies may affect some platform features.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice in the platform at least 30 days before the changes take effect. Your continued use of EDUMS after the effective date constitutes acceptance of the updated policy.

Questions about this policy?

Contact our Data Protection Officer at privacy@edums.uz